Clover is inviting applications for its Learner: Customer Service Centre (CSC) opportunity in Roodepoort, Gauteng.

The programme offers 10 temporary positions and is aimed at unemployed Matriculants who want to gain practical experience in customer service and call centre operations.

Successful applicants will participate in the programme from December 2026 to January 2027, gaining workplace exposure at Clover’s Customer Service Centre.

The opportunity is particularly suitable for recent Grade 12 graduates who have strong English and Mathematics or Mathematical Literacy results, advanced computer literacy and an interest in customer service.

Applications close on 5 November 2026.

Clover Customer Service Learnership 2026/2027 Quick Overview

The official Clover vacancy confirms the position, 10 available posts, Roodepoort location, temporary status and December 2026 to January 2027 programme period.

About the Clover Customer Service Centre Programme

The Clover Learner: CSC opportunity provides young people with practical workplace exposure in a professional Customer Service Centre environment.

Participants will learn how customer service operations work while developing communication, problem-solving, interpersonal and administrative skills.

The programme is focused on practical exposure to areas such as:

• Customer service
• Call centre operations
• Customer query resolution
• Order capturing
• Customer communication
• Product information
• Teamwork
• Problem-solving
• Workplace communication

The official vacancy describes the programme as Call Centre Vacation Work and states that the workplace experience will take place from December 2026 to January 2027.

Who Can Apply for the Clover Learnership?

Applicants must meet all the requirements specified by Clover.

You must:

• Have Grade 12 or an equivalent NQF Level 4 qualification.
• Have completed Matric between 2021 and 2025.
• Have at least a 55% average for English.
• Have at least a 55% average for Mathematics or Mathematical Literacy.
• Have advanced computer literacy.
• Be currently unemployed.
• Not have participated in a learnership programme before.

Important: 2026 Matriculants

The current Clover vacancy specifically states that Matric must have been completed between 2021 and 2025.

Therefore, candidates who completed Grade 12 in 2026 do not fall within the stated Matric completion-year range for this vacancy.

Academic Requirements

Academic results are an important part of the eligibility requirements.

English

Applicants need a minimum average of:

55% for English

Mathematics or Mathematical Literacy

Applicants also need:

55% for Mathematics or Mathematical Literacy

This means applicants do not need both Mathematics and Mathematical Literacy.

The requirement allows either subject, provided the required 55% average is achieved.

Computer Literacy Requirement

Clover requires applicants to have:

Advanced computer literacy

This is particularly relevant because the position is based in a Customer Service Centre where learners will work with workplace systems, customer information and order-related processes.

Applicants should be comfortable using computers and navigating digital workplace systems.

Previous Learnership Experience

Another important requirement is that applicants:

Must not have participated in a learnership programme before.

Candidates who have already completed or participated in a learnership should therefore carefully consider this requirement before submitting an application.

What Will Clover Learners Do?

Successful learners will gain practical exposure to Customer Service Centre activities.

The official vacancy lists several duties and responsibilities.

Customer Service

Learners will be expected to provide a high level of customer service.

This includes handling customer interactions and assisting with customer-related matters.

Inbound and Outbound Interactions

Learners will handle:

• Inbound interactions
• Outbound interactions
• Customer enquiries
• Customer complaints

Where necessary, queries and complaints must be resolved through the relevant stakeholders.

Capture and Confirm Customer Orders

Learners will assist with customer orders.

Duties include:

• Capturing orders accurately.
• Capturing orders on time according to the daily call list.
• Confirming customer orders according to standard operating procedures.
• Informing customers when accounts are on hold.
• Informing relevant stakeholders about issues relating to orders.

Product Sales and Promotion

Learners will also assist with selling Clover and principal products according to customer ranging.

This can include offering new or additional products and explaining product features and special offers to customers.

Teamwork

Clover expects learners to contribute towards team performance.

Responsibilities include:

• Assisting team members to achieve results.
• Sharing responsibility for completing tasks.
• Supporting team values.
• Participating in team meetings.
• Taking responsibility for visual management of information.

Skills and Competencies Clover Is Looking For

The vacancy lists several competencies that successful applicants should demonstrate.

These include:

• Being proactive and action-oriented.
• Honesty and consistency.
• Maintaining high standards.
• Interpersonal effectiveness.
• Commitment and motivation.
• Collaboration.
• Customer orientation.
• Effective communication.
• Ability to apply numerical principles.

These qualities are important because Customer Service Centre work requires employees to communicate professionally while handling customer information and queries.

How Long Is the Clover Programme?

The programme is scheduled to run from:

December 2026 to January 2027

The official vacancy describes the position as temporary.

The exact start and end dates are not stated in the vacancy.

Is It a Permanent Job?

No.

The position is advertised as a temporary opportunity.

Applicants should therefore view it as an opportunity to gain practical workplace experience rather than as a guarantee of permanent employment.

Is There a Stipend?

The current official Clover vacancy does not state a stipend or salary amount.

Applicants should therefore not rely on amounts published on unofficial websites or social media.

If remuneration or other programme conditions are communicated during recruitment, candidates should confirm those details directly with Clover.

Where Is the Clover Learnership Based?

The opportunity is based at Clover’s:

Customer Service Centre in Roodepoort, Gauteng.

Applicants should make sure they can attend the workplace during the programme period.

Employment Equity

Clover states that it is committed to Employment Equity and Transformation.

The vacancy indicates that preference will be given to employees from designated groups.

This does not remove the requirement to meet the stated academic, employment and other eligibility requirements.

Documents to Prepare

The official vacancy does not provide a complete list of compulsory supporting documents.

Applicants should nevertheless have their basic application information ready, including:

• Updated CV
• Grade 12 certificate or equivalent NQF Level 4 qualification
• Academic results
• South African ID
• Valid contact details

Only upload documents requested by the official Clover recruitment system.

How to Apply for the Clover Customer Service Learnership 2026/2027

Applications must be submitted through the official Clover recruitment platform.

Step 1: Open the Clover Vacancy

Use the official Clover recruitment page for:

Learner: CSC

Step 2: Confirm the Reference Number

Make sure the vacancy shows:

Reference: CLO261028-2

Step 3: Check Your Eligibility

Confirm that you:

• Have Grade 12 or NQF Level 4.
• Completed Matric between 2021 and 2025.
• Have at least 55% for English.
• Have at least 55% for Mathematics or Mathematical Literacy.
• Have advanced computer literacy.
• Are unemployed.
• Have never participated in a learnership.

Step 4: Prepare Your Information

Have your academic results, ID details, contact information and CV ready.

Step 5: Complete the Online Application

Enter your information accurately and answer all required recruitment questions.

Step 6: Review Your Application

Check that your personal information and academic results are correct before submitting.

Step 7: Submit Before the Deadline

The closing date is:

5 November 2026

Official application page: Clover Learner: CSC – CLO261028-2

Clover Learnership Closing Date

Applications close on:

5 November 2026

There are only 10 positions, so eligible applicants should submit their applications before the deadline rather than waiting until the final day.

Frequently Asked Questions

How many positions are available?

Clover is advertising 10 Learner: CSC positions.

Where is the programme located?

The positions are based in Roodepoort, Gauteng.

What qualification do I need?

You need Grade 12 or an equivalent NQF Level 4 qualification.

What Matric years are accepted?

The vacancy accepts candidates who completed Matric between 2021 and 2025.

What marks do I need?

You need a minimum 55% average for English and 55% for Mathematics or Mathematical Literacy.

Do I need computer skills?

Yes. Clover requires advanced computer literacy.

Can unemployed applicants apply?

Yes. Applicants must currently be unemployed.

Can I apply if I have completed another learnership?

No. The vacancy states that applicants must not have participated in a learnership programme before.

Is previous call centre experience required?

The official vacancy does not list previous call centre experience as a compulsory requirement. The emphasis is on the stated academic, computer-literacy and competency requirements.

Is there a stipend?

The official vacancy does not specify a stipend or salary amount.

Is this permanent employment?

No. The position is advertised as temporary.

When does the programme take place?

The advertised programme period is December 2026 to January 2027.

Clover Customer Service Learnership Application Checklist

Before applying, check that you have:

• Grade 12 or equivalent NQF Level 4 qualification
• Matric completed between 2021 and 2025
• At least 55% for English
• At least 55% for Mathematics or Mathematical Literacy
• Advanced computer literacy
• Current unemployed status
• No previous learnership participation
• Updated CV
• Academic results
• ID information
• Correct reference: CLO261028-2
• Ability to attend the programme in Roodepoort
• Application submitted before 5 November 2026

Conclusion

The Clover Customer Service Centre Learner Programme 2026/2027 offers 10 temporary positions for eligible unemployed Matriculants in Roodepoort, Gauteng.

Applicants need Grade 12 or an equivalent NQF Level 4 qualification, must have completed Matric between 2021 and 2025, and need at least 55% for English and 55% for Mathematics or Mathematical Literacy.

Clover also requires advanced computer literacy and states that applicants must not have participated in a learnership before.

The programme is scheduled for December 2026 to January 2027 and provides practical exposure to customer service, call centre operations, order processing, customer queries, product communication and teamwork.

The official vacancy does not disclose a stipend or salary amount, so applicants should not rely on unofficial figures.

If you meet the requirements, apply online using reference CLO261028-2 before the 5 November 2026 closing date.