First National Bank (FNB) is inviting applications for its FirstJob Learnership Programme 2026/2027 in Johannesburg.

The opportunity is aimed at unemployed young South Africans who want to gain practical workplace experience while completing a formal, registered qualification.

Applicants do not need previous work experience. The minimum educational requirement is Grade 12 / Matric, together with basic computer literacy.

The learner position combines formal learning with practical work. Participants will complete tasks such as research, analysis, administration, process work and project-related activities while developing their professional skills.

Applications close on 19 November 2026.

FNB FirstJob Learnership 2026/2027 – Quick Overview

The official FirstRand recruitment system lists the vacancy as FirstJob Learner, reference R54660, with the location shown as Johannesburg.

What Is the FNB FirstJob Learnership?

The FNB FirstJob Learnership is a development opportunity that combines formal learning with practical workplace experience.

Learners are expected to complete the requirements of their registered qualification while performing work that contributes to the business.

The role can involve:

• Research
• Analysis
• Administration
• Process work
• Project work
• Customer interaction
• Operational activities
• Personal development

The programme is designed to help young people develop workplace confidence, professional skills and practical experience.

FirstRand has previously described FirstJob as a youth employability initiative focused on meaningful work experience, mentoring and improving young people’s employability.

Who Can Apply for the FNB FirstJob Learnership?

The vacancy is aimed at young unemployed South Africans.

Applicants must:

• Be a South African citizen.
• Be between 18 and 35 years old.
• Have a Grade 12 / Matric certificate.
• Be currently unemployed.
• Be computer literate.
• Have knowledge of Microsoft Office.
• Be willing to complete the formal qualification.
• Be willing to gain practical workplace experience.

Most importantly, previous work experience is not required.

This makes the opportunity relevant to young people who have completed Matric but have not yet secured their first formal job.

Grade 12 Is the Minimum Qualification

Applicants must have completed:

Grade 12 / Matric

The supplied vacancy does not list a diploma or degree as a minimum requirement.

This means the opportunity can be relevant to applicants who want to enter the financial services workplace directly after Matric.

Applicants should ensure that they have their Matric information available when completing the online application.

No Previous Work Experience Required

One of the key advantages of the FNB FirstJob opportunity is that:

No work experience is required.

The programme is structured around development and workplace learning.

Instead of requiring applicants to already have years of experience, the learner will be expected to develop the required competencies while completing the qualification and performing assigned work.

Applicants should therefore not exclude themselves simply because they have never worked for a bank before.

Computer Literacy Requirement

Applicants must be computer literate and should have knowledge of Microsoft Office.

Basic computer skills are important because learners may be required to work with:

• Documents
• Spreadsheets
• Emails
• Digital systems
• Reports
• Business information
• Administrative tools

Applicants should make sure their CV clearly reflects genuine computer skills.

What Will FNB Learners Do?

The learner role involves completing work that supports predefined business objectives.

The supplied vacancy identifies several areas of responsibility.

Research and Analysis

Learners may be required to conduct research, analyse information and contribute to business-related activities.

These tasks can help participants develop analytical thinking and structured problem-solving skills.

Administration

Learners may perform administrative tasks and maintain accurate activity records.

Good organisation and attention to detail are therefore important.

Process and Project Work

The role can involve process-related and project work that contributes to the objectives of the relevant business area.

Learners will be expected to follow established processes while identifying opportunities for improvement.

Customer Service

Where learners interact with customers, they must follow the organisation’s service standards and Treating Customers Fairly principles.

They may also be required to:

• Resolve customer dissatisfaction.
• Take ownership of customer problems.
• Communicate with customers appropriately.
• Collect customer feedback.
• Provide accurate product information.

Risk and Cost Awareness

Learners are expected to understand how their actions can affect the business.

The responsibilities include identifying and escalating potential risks that could result in increased costs.

Learners are also expected to demonstrate:

• Cost consciousness
• Awareness of personal contribution to costs
• Compliance with operating standards
• Attention to quality
• Responsible decision-making

These are important behaviours in a financial services environment.

Process Improvement

The learner role also encourages participants to look for ways to improve business processes.

Learners may be expected to:

• Investigate innovative ways to optimise processes.
• Contribute to aligning processes with customer service.
• Identify possible process improvements.
• Advise line management about potential opportunities for system improvements.
• Follow enhanced processes and procedures.
• Help maintain operational efficiency.

This gives learners exposure to how large organisations continuously review and improve their operations.

Teamwork and Workplace Values

FNB expects learners to contribute positively to their teams.

The vacancy highlights behaviours such as:

• Working together to achieve team goals.
• Respecting individual contributions.
• Sharing information and knowledge.
• Respecting diversity.
• Supporting inclusion.
• Taking responsibility for personal development.
• Demonstrating continuous improvement.

The learner is also expected to demonstrate FNB’s shared value:

“I get better and better.”

The programme therefore focuses not only on technical work but also on professional behaviour and personal development.

Personal Development

Learners are expected to take responsibility for their own development.

This includes:

• Identifying development gaps.
• Creating a personal development plan.
• Reviewing the plan with the team leader.
• Understanding the competencies that need to be developed.
• Working towards improved performance.
• Continuously developing workplace skills.

This can help learners become more aware of the skills required to build a long-term career.

What Can You Gain From the FNB FirstJob Programme?

A learnership can provide more than classroom training.

Successful learners can gain:

Formal Qualification

Learners will work towards completing a formal, registered qualification.

Workplace Experience

Participants will gain practical experience in a professional banking environment.

Customer Service Skills

Learners may gain experience in customer communication, service standards and resolving customer concerns.

Administrative Skills

The role can help develop organisation, reporting and administrative abilities.

Financial Services Exposure

Participants will gain insight into how business processes operate within a major financial services organisation.

Professional Development

The programme encourages learners to develop communication, teamwork, accountability and problem-solving skills.

Career Experience

The practical experience can strengthen a learner’s CV when applying for future opportunities.

FirstRand has previously reported that some FirstJob participants have been absorbed into permanent roles when vacancies and performance allow. However, this should not be interpreted as a guarantee of permanent employment.

Is Previous Banking Experience Required?

No.

The supplied vacancy specifically states:

No work experience required.

Applicants do not need previous experience working for FNB or another bank.

The learnership is intended to provide development and workplace exposure.

Is There a Stipend?

The supplied vacancy information does not state a stipend amount.

Applicants should therefore not rely on amounts published for other FNB learnerships or previous FirstJob intakes.

If remuneration or a learner allowance is applicable, applicants should confirm the details through the official recruitment process.

Where Is the FNB Learnership Based?

The vacancy is based in:

Johannesburg, South Africa

Applicants should consider the practical requirements of participating in a workplace-based programme in Johannesburg.

The supplied vacancy does not confirm accommodation, transport or relocation assistance.

FNB FirstJob Learnership Application Requirements

Before applying, make sure you meet the key requirements:

• Grade 12 / Matric certificate.
• South African citizenship.
• Age between 18 and 35.
• Currently unemployed.
• Computer literacy.
• Microsoft Office knowledge.
• No previous work experience required.
• Willingness to complete a formal registered qualification.
• Willingness to participate in workplace learning.

Meeting the minimum requirements does not guarantee selection.

Documents to Prepare

Applicants should prepare their information before beginning the online application.

Useful documents may include:

• Updated CV
• South African ID
• Grade 12 / Matric certificate
• Academic results
• Contact details
• Any other documents requested by the FNB recruitment system

Applicants should ensure that their personal and academic information is accurate.

Do not provide false information or qualifications.

How to Apply for the FNB FirstJob Learnership 2026/2027

Applications are submitted online through the FirstRand/FNB Workday recruitment platform.

Step 1: Check Your Eligibility

Confirm that you:

• Are a South African citizen.
• Are between 18 and 35.
• Have Grade 12.
• Are unemployed.
• Are computer literate.
• Meet the other requirements.

Step 2: Prepare Your CV

Your CV should clearly show:

• Full name
• Contact details
• Grade 12 qualification
• Computer skills
• Microsoft Office skills
• Any relevant school, volunteer or community experience
• Genuine skills and interests

Previous work experience is not required, so do not invent employment history.

Step 3: Find the FNB FirstJob Vacancy

Search for:

FirstJob Learner

Reference: R54660

Location: Johannesburg

Step 4: Complete the Application

Enter your personal, educational and employment information accurately.

Step 5: Review Your Application

Check:

• Contact details
• ID information
• Matric information
• Employment status
• Age
• Computer skills
• Uploaded documents

Step 6: Submit Before the Closing Date

Applications close on:

19 November 2026

Do not wait until the final day to submit your application.

Official application: FNB FirstJob Learner – R54660

Application Checklist

Before submitting your FNB FirstJob application, make sure you have:

• Grade 12 / Matric certificate
• South African citizenship
• Age between 18 and 35
• Currently unemployed
• Computer literacy
• Microsoft Office knowledge
• Updated CV
• ID information
• Accurate contact details
• Checked the vacancy reference: R54660
• Confirmed the Johannesburg location
• Completed all required online application sections
• Submitted before 19 November 2026

Important Advice for Applicants

Do Not Pay Anyone to Apply

The application should be completed through the official recruitment process.

Do not pay individuals who promise to secure an FNB learnership for you.

Be Honest About Your Experience

Previous work experience is not required.

If you have never worked before, do not create false experience.

Instead, highlight genuine strengths such as:

• Communication
• Teamwork
• Computer skills
• Leadership at school
• Community involvement
• Problem-solving
• Willingness to learn
• Reliability

Highlight Your Computer Skills

Since computer literacy and Microsoft Office knowledge are required, make sure these skills are clearly shown on your CV.

Prepare for Customer-Focused Work

The responsibilities include customer interaction and service standards.

Applicants should be comfortable communicating professionally and handling customer concerns appropriately.

Take Personal Development Seriously

The learner role places emphasis on continuous improvement.

Be prepared to identify areas where you need development and work with your team leader to improve.

Frequently Asked Questions

What is the FNB FirstJob Learnership?

It is a learner development opportunity that combines a formal registered qualification with practical workplace experience.

Who can apply?

South African citizens aged 18–35 who have Grade 12, are unemployed and meet the computer-literacy requirements can apply.

Do I need work experience?

No. No work experience is required.

What qualification do I need?

You need a Grade 12 / Matric certificate.

Do I need computer skills?

Yes. Applicants must be computer literate and have MS Office knowledge.

Where is the learnership based?

The vacancy is based in Johannesburg, South Africa.

Is there a stipend?

The supplied vacancy does not disclose a stipend amount.

How long is the learnership?

The supplied vacancy describes the role as a development position in which learners complete a formal registered qualification, but it does not state the exact duration in the information provided.

Is permanent employment guaranteed?

No. Completing the learnership does not guarantee permanent employment.

What is the reference number?

The vacancy reference is R54660.

When does the application close?

Applications close on 19 November 2026.

How do I apply?

Applications are submitted online through the official FirstRand/FNB Workday recruitment platform.

FNB FirstJob Learnership 2026/2027 Summary

Conclusion

The FNB FirstJob Learnership Programme 2026/2027 offers unemployed young South Africans an opportunity to combine formal learning with practical workplace experience in the banking environment.

The programme is particularly relevant to applicants who have Grade 12, are aged 18–35, are currently unemployed and have basic computer and Microsoft Office skills.

No previous work experience is required, making this an option for young people seeking their first formal workplace opportunity.

Learners will be expected to complete a registered qualification while contributing to research, administration, process, project and customer-related activities. The programme also places strong emphasis on teamwork, accountability, customer service and continuous personal development.

The supplied vacancy does not disclose a stipend amount or exact programme duration, so applicants should not rely on unofficial figures.

If you meet the requirements, prepare your CV and Matric information, search for FirstJob Learner – reference R54660, and submit your application through the official FNB/FirstRand recruitment platform before 19 November 2026.